Refund and Return Policy
Products once purchased cannot be returned due to hygiene reasons. However, if you receive a damaged or defective product, or an item that is different from what you ordered, we request you to contact us on Whatsapp, Email, or the phone number listed below and we will help you.
Email id here: johidajohn123@gmail.com
Contact Number here: 8711062746
Whatsapp: 8711062746
Our customer service experts will help understand the issue and will guide you through the necessary steps to rectify the situation.
Over the last couple of years, we have placed multiple quality checks in place to ensure that you never have a bad shopping experience with us. Making sure that you have only the best experience is of utmost importance to us. To ensure this, we Hair are here to help you in the best way we can.
If you have any concerns, feedback, or queries, please reach out to us through any above-mentioned mediums. We are happy to be of help.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at johidajohn123@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at johidajohn123@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. (UPI NETBANKING CASH ) Please remember it can take some time for your bank or credit card company to process and post the refund too.